Albany Family Dentistry at 1819 14th Avenue Southeast in Albany, Oregon

Customer Reviews about Albany Family Dentistry

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  When I came in for the consultation, their machine was not ready and I had to wait for a while. Then, Dr. Bell told his assistant TWICE to proceed with the consultation if I "was serious". Of course I'm serious, what did I make the appointment and 20 minute drive for? I let it pass because people can be weird sometimes...A week later, I called to ask for a discount for getting MULTIPLE implants done. The receptionist told me she'd definitely get back to me within 2 days. A week passed, and I did not get a call from her. I call again, and get to explain what I was calling for to another receptionist. She did the exact same thing, telling me she'd call back with an answer. Five days later, no call! So when I called to find out what happened, the receptionist said "it looks like you've made multiple calls and talked to many of us asking the same question"....no lady, I do not have any more time and energy to call you to tell you to call me back like you said you would. All I needed was common courtesy and basic business ethics--to have them call me and give an answer. I had previously planned to pay more than 9 thousand dollars upfront even if they had declined the discount. However, after that fiasco I am looking elsewhere!!!
  September 09, 2017

  by Anony Mous

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